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Privacy Policy

Privacy Policy

Last updated: 25 May 2026

At Grwthhub (“we”, “us”, or “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website grwthhub.co.uk or engage with our digital marketing services.

If you have any questions or concerns about this policy or our practices, please contact us via our Contact page.

1. What Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Fill in a contact or enquiry form on our website
  • Request a quote or consultation
  • Subscribe to our newsletter or marketing communications
  • Engage with us via email or telephone

The personal information we may collect includes: your name, email address, phone number, business name, and any details you share in your enquiry message.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected via cookies and similar technologies — please see our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you have requested
  • Send you marketing and promotional communications (where you have consented)
  • Improve our website and user experience
  • Comply with legal obligations
  • Analyse website traffic and usage via Google Analytics

3. Legal Basis for Processing (UK GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

  • Contractual necessity — to provide services you have requested from us
  • Legitimate interests — to respond to enquiries and improve our business
  • Consent — for marketing communications and non-essential cookies
  • Legal obligation — where we are required to process data by law

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Google Analytics — website analytics
  • Google Ads — advertising and remarketing
  • Email service providers — for sending communications

All third-party providers are required to keep your information confidential and to use it only for the purpose of providing the relevant service.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Enquiry data is typically retained for up to 3 years. You may request deletion of your data at any time.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access — to request a copy of the data we hold about you
  • Right to rectification — to request correction of inaccurate data
  • Right to erasure — to request deletion of your data (“right to be forgotten”)
  • Right to restrict processing — to request we limit how we use your data
  • Right to data portability — to receive your data in a structured, machine-readable format
  • Right to object — to object to our processing of your data

To exercise any of these rights, please contact us via our Contact page. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For full details on the cookies we use and how to manage them, please read our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

9. Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last updated” date at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us via our Contact page.